Rise Church App Support
Everything here is about the Rise Church app, your account, and notifications. If your answer isn’t on this page, there’s a button at the bottom, and someone on our team will help you out.
How do I sign in?
There’s no password to remember. Just enter your email address, and we’ll send you a six-digit code that signs you right in.
- Open the app and tap the icon in the top right.
- Enter your email address.
- Check your email for a six-digit code.
- Enter the code. If this is your first time, add your name and mobile number.
If the code hasn’t shown up after a minute or two, it’s almost always hiding in your spam folder. Codes expire pretty quickly, so if it’s been sitting a while, just request a fresh one. You can also sign in on the web at rise.church/signin.
How do I delete my account?
You can delete your account from inside the app, or on the web without installing anything.
- In the app: tap the icon in the top right, then Delete account, then confirm.
- On the web: go to rise.church/app/delete-account and follow the steps.
Deleting removes your name, email, and mobile number, signs you out everywhere, and disconnects your saved notes, reading progress, and assessment results from you. It cannot be undone.
Notifications are not arriving
Work through these in order:
- Check that notifications are enabled for the Rise Church app in your device settings.
- Open the app, go to your profile, and confirm the notification types you want are switched on.
- Confirm your device is not in a focus or do-not-disturb mode.
- Sign out and back in. Notifications are tied to your account on this device.
Still nothing? Email us and tell us your device type and roughly when you last received one.
Something else
Didn’t find what you were looking for? Email us, and someone on our team will get back in touch with you. And if you’re around on a Sunday, come say hi. We’d love to meet you.
Rise Church gathers Sundays at 10:00 AM. You can find directions and service details at rise.church/visit.